Since I started using RepairShopr there has been numerous updates to make our work easier. Edit: I see that they have completely revamped and it looks better than ever, I may have to see what they added. Any question you have can be answered either through searching the help files or by submitting a ticket. MaxxTraxx is available in multiple editions and can manage the day-to-day functions of shops of any size. It is designed to streamline the automotive business and automate daily administrative tasks. Effortless Employee Management Managing your employees has never been easier.
Although you can still use the console to repair tickets, the company is definitely moving in that direction and hope that they don't concentrate all their efforts in one market. There was no real organization or structure to my invoice system, other than a folder where I would drop paid stuff vs unpaid. Quickly view the necessary parts for common repair procedures. One of the best parts is that they are always integrating new features and squashing bugs. Supports multiple warehouses and locations well. Your Most Important Functions All in One Place Our unique user interface allows you to reach everything from one screen. Perhaps, adding a picture of the employee's face or some sort of visual avatar would be great so an employee knows that another employee is signed in.
Pros: Low cost is the best feature. Don't see your submission under new? Get free demos and compare to similar programs. Overall: RepairShoppr is a simply tool that is very useful to use in terms of customer management and isn't to be overlooked. Overall: The best part of the software is that most things are all in a single place. Tons of features and customizations without being too distracting from the spirit of what the software is for.
Integrate with credit card processors and. Pros: There really is too much to list. The estimates system is very useful for giving customers quotes for hardware or software. Service writers can update the status of jobs and send notifications to technicians informing them if the order is approved or parts are available. Pros: We've been with them since beta and they've done nothing but add value to the product. They can also be used for reporting and analytics or by the front office to generate quotes and invoices.
The app allows technicians, customers and managers to stay involved throughout the repair process,. Most systems offer integrations with accounting software, such as , and Simply Accounting. If this bothers you, you have a plethora of options that you can turn on, or turn off. So, feel free to edit and customize this access template. Manage customer data and track past interactions.
Summary of This Small Business Computer Shop and Store Software for Ms Access This computer repair shop software free to download and customize hence the open source. You can actually set it to do any kind of email but where this sold me on Repairshopr was how you can have it follow up with the customer to make sure their repair is doing well and you can set this at different intervals. Cons: Mobile app is just okay. Live tech support is offered 6 days a week with extended hours. The program has many features and RepairShopr is constantly tweaking and updating the program to make it even better. A comprehensive invoicing program, Garage Partner enables shop owners to manage not only their invoices but also the other aspects of their business. Overall: We needed a better invoicing system to control all aspects or our business shop repair, on-site repair, contracts and web development.
There are still parts of the software that I am not utilizing to their full capacity, partially because I've never needed to, and partially because I am not sure I want to spend the time to set them up. It is designed to streamline the automotive business and automate daily administrative tasks. Repairshopr though has set the bar in my opinion. It's worth every penny you spend on it! This means better work-order presentation for customers. Cons: Cloud based can cause some issues that having a on-site server rectify but as it stands we've had 99% + uptime so it's less of a con and more of an observation. Pros: The integration with other programs makes this unstoppable! It's also and you'll agree without doubt a very painful and tedious task.
Recommendations to other buyers: Do the trail and test it out Pros: We providing computer repairs service last 16 years in our city. The solution allows multiple shops to be connected through a single interface and real-time data can be accessed by technicians and service advisors. This software made running my business so much easier and empowered me to take leaps. The solution also allows the shop to schedule technicians and provide accurate and timely estimates using a catalog wizard and a parts and labor matrix. Pros: The ease of use and the plethora of reports available that show details many other software does not.
In just 3 months of using RepairShopR, it has saved me 4 times from customers trying to get something for nothing, as I have a paper trail of all communications and approvals. We get calls and dont know who was calling before we call them back. It is designed to streamline the automotive business and automate daily administrative tasks. Get free demos and compare to similar programs. Create, manage and archive work orders, which are a bridge for communication between service writers and mechanics.
It allows users to manage employees, customers, suppliers, inventory and sales. My questions are answered completely and quickly. The solution is designed to be used by multiple staff members. Something else that is aggravating is the way the invoice numbering works. I cannot really come up with many cons, this product is great, if you are in the repair business just suck it up and set aside the monthly spend, it pays for itself.