In spite of the fact that this alternative spares you a trek to the Apple Store, remember, repairs may take up to five business days. So in reality, it's taken you 35 minutes. The result was there was nothing available in the next 7 days. And then it would get fixed. No one doing real, serious, hardcore business sales is buying from an Apple Retail Store as anything but a convenience. When I go to the Apple store this is what happens.
Let's assume I have an appointment for 5:30pm. You can likewise set up an arrangement web-based utilizing your Mac or some other device with an Internet association. Something that should literally take 10 mins ends up taking almost a full hour. Let's assume I have an appointment for 5:30pm. Every damn time I go to the apple store this is my experience. It seems like they're fixing just that! Watch This Video For More Help How To Make Apple Store Genius Bar Appointment.
The support person basically said he could not help me. The new head of retail needs her head examined. And considering the fact that you assume there no legal or systematic paperwork to be filled out, you're obviously not going to be bright enough to restore the phone yourself. Not certain how this newer Apple support page links work out; because I've not had to use Apple Genius so far. I did read the article, and no it doesn't appear they're fixing it.
The reason you book in is so everyone doesn't just show up at lunch time. This lists what you need help with, when your appointment is, and where you'll go for help. My iPhone 6+ only holds a charge for about 3 hours the last several weeks. My appointment was for 5:30, I expect to be talking to a genius at or around 5:30 I'll wait till 5:40 cuz I'm nice like that. Tap your selection and continue.
Open Training for the one to one members? I did read the article, and no it doesn't appear they're fixing it. I feel sorry for the genius that got stuck working with you for an hour. Having to wait a few minutes even a few 10s of minutes is normal! Do You Have To Have An Appointment At Apple Store? How Do I Cancel My Apple Appointment? Until you do that, you do not have a confirmed appointment. Apple is planning to make a number of changes at its retail stores ahead of the upcoming holiday season, which include adjustments to Genius Bar appointments and training for its employees on a new initiative, according to. The worst part is, I don't feel sorry for you. How Do I Make A Reservation At The Genius Bar? Grant permission to use your location and decide on the others as you prefer. I finally was able to get someone to call me.
Numbers like that aren't allowed to become the norm. Every damn time I go to the apple store this is my experience. If you were working with any other company, you would be on hold, speaking to someone halfway around the world, and waiting 3-5 business days for a refurbished phone. I asked him why he cannot make me an appointment, even if three weeks from now. How Do I Contact Apple Support? Then calling back to activate. Maybe time to consider Android. Something that should literally take 10 mins ends up taking almost a full hour.
Some interactions are easy for them. . And while you're sitting around waiting, your Genius is helping four other people. Sort your help issue into the pursuit bar, or click the device or administration you require help with. When I go to the Apple store this is what happens. When I go to the Apple store this is what happens. My appointment was for 5:30, I expect to be talking to a genius at or around 5:30 I'll wait till 5:40 cuz I'm nice like that.
Let me get this straight, you're bothered that it takes less than an hour to replace, activate and restore a phone? I did read the article, and no it doesn't appear they're fixing it. Add on to that that if someone calls in sick which for a large Family Room team the odds are high someone else needs to pick up that set of reservations and where is that person pulled from? Something that should literally take 10 mins ends up taking almost a full hour. Contingent upon how bustling they are, that can take a while—in some cases hours. Certainly, you could simply snatch your busted device and go to the Apple store. Guys, the point is stop looking at it from such a microscopic view point and start looking at it as a whole. If it's a 5 min fix then why don't you do it yourself? Apple has announced a battery replacement program through Dec. Take some ownership of your issues before complaining about someone else trying to help you with them.